Troubleshooting

The following table is designed to help you resolve issues while configuring and running BACnet Server.

Problem

Cause

Resolution

TheStatus property for BACnet Server displays the following:

Configuration Error

The BACnet Server is not properly configured and is not communicating with the BACnet network.

  • Add a physical and a virtual connection to the Port table (BACnet Server Settings section).
  • If the BACnet driver and the BACnet Server are on the same BACnet network, make sure each has a different IP address.

TheStatus property for BACnet Server displays the following:

Unknown

The BACnet Server has not been configured.

  • Complete the steps in the BACnet Server Step-by-Step section.